Redeeming Voucher Certificates

Redeeming a Certificate using QR Code

  1. When a customer brings in one of our certificates, there will be a QR code in the top right corner of the voucher.
  2. You can download a QR Reader app on ANY smart phone for FREE!
  3. Open up your QR Code app on your phone.
  4. Hold it over the QR Code. (The app will automatically scan the code without you even having to press a button!)
  5. A page will appear on your phone that will let you know if the certificate has been redeemed or not.
  6. If the certificate has not been redeemed, mark the certificate redeemed by tapping the button on the page and a message will appear saying the certificate has been redeemed.
  7. That’s it! You have redeemed the QR code and this certificate cannot be used again.

 

a)      If the page shows that the certificate has already been redeemed, inform the customer and do not accept the voucher. If the customer insists this is a mistake, have them get in touch with a Local Sharing Tree representative.

 

Click Here to download a Word Document on Redeeming a Certificate using a QR Code!

 


 Redeeming a Certificate using the Website

  1. Log into the website via your Merchant Account.
  2. Click “My Account” in the top right corner of the website under your name.
  3. Click “Business Dashboard” on the right side of the Account page.
  4. Click “Voucher Report” for the deal that the voucher is being redeemed for. (*Note if you are running more than one deal, please make sure you are redeeming the correct certificate for the correct deal.)
  5. Each certificate comes with a Voucher Code and a Security Code. Please match the Voucher number from the certificate with the column named “Voucher(s)”
  6. Click “Mark Redeemed” and enter the “Security Code” marked on the certificate.
  7. That’s it! You have redeemed the certificate and it cannot be used again.

 

a)      If the page shows that the certificate has already been redeemed, inform the customer and do not accept the voucher. If the customer insists this is a mistake, have them get in touch with a Local Sharing Tree representative.

 

Click Here to download a Word Document on Redeeming a Certificate Using the Website!

 


 

If you have any questions or concerns about redeeming certificates with a QR Code or the Website, please contact our support team at support@localsharingtree.com or you can Chat Live with a representative on our website from any page or call them Monday-Friday from 9am to 5pm at 704-380-3250.

Thank you for Giving, Saving and Growing with us!

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